hemlock wrote:Be forewarned, that Wind's customer service is reportedly terrible. I looked them up and found plenty of people willing to discuss their bad experiences. A colleague of mine had a customer service issue with the phone he paid full pop for. When he threatened to quit and go with someone else the response was something to the effect of: Oh well.
I don't know about their service and how reliable it is, but everything I've heard/read leads me to believe that their customer service is terrible.
No clue since I've never needed to deal with it. Just pay my bill every month.
Let's be honest though, Customer service rarely is a generality. You'll have some bunghole everywhere. I've heard praise and bad experiences from a lot of different people for each of the big companies.