Rogers sucks; Bell sucks; which one sucks less?

wprager wrote:

tim1_2 wrote:My wife had a "Corporate Plan" cell phone through Rogers. $30 something a month.

I called to cancel, as we were switching phones and going with Bell Pay-as-you-go. The regular Rogers morons wouldn't do anything for us, as we had to call the special Corporate Services number. So I called them and told them we were switching to Bell and wanted to keep the same number, while cancelling the Corporate plan. They said it was fine, and the account would close after we activated with Bell.

LOW AND BEHOLD, a $180 cancellation fee on my credit card the month after we activated with Bell. I just got off the phone with "Corporate Services"...the lovely lady told me that the only way to reverse the charge was if we undid the cancellation and resumed our account with them. I said something like "Well, why didn't you tell me about the cancellation fee when I called to cancel?", to which she replied it was a part of my Corporate Account terms of agreement, and I should've already known.

Yowza. F Rogers, and F the Laffs.

Call your credit card company and ask the to reverse the charge, since you never signed for it. Pretty sure they cannot just willy-nilly charge you $180 without getting a signature.

tim1_2 wrote:

wprager wrote:

tim1_2 wrote:My wife had a "Corporate Plan" cell phone through Rogers. $30 something a month.

I called to cancel, as we were switching phones and going with Bell Pay-as-you-go. The regular Rogers morons wouldn't do anything for us, as we had to call the special Corporate Services number. So I called them and told them we were switching to Bell and wanted to keep the same number, while cancelling the Corporate plan. They said it was fine, and the account would close after we activated with Bell.

LOW AND BEHOLD, a $180 cancellation fee on my credit card the month after we activated with Bell. I just got off the phone with "Corporate Services"...the lovely lady told me that the only way to reverse the charge was if we undid the cancellation and resumed our account with them. I said something like "Well, why didn't you tell me about the cancellation fee when I called to cancel?", to which she replied it was a part of my Corporate Account terms of agreement, and I should've already known.

Yowza. F Rogers, and F the Laffs.

Call your credit card company and ask the to reverse the charge, since you never signed for it. Pretty sure they cannot just willy-nilly charge you $180 without getting a signature.

Except I did sign for it when I signed up for the account. Of course I never read the fine print. It's my own fault, I accept that. Still doesn't lessen my hatred of Rogers.

wprager wrote:I don't know whether to laugh or cry:

Cap'n Clutch wrote:Once my contract with Shaw is up I'm going strictly with netflix with a US IP address. Primus unlimited download ISP. KABLAM!!!

tim1_2 wrote:You can get Teksavvy Cable which is the same service as Rogers, just with a higher cap.

wprager wrote:

Cap'n Clutch wrote:Once my contract with Shaw is up I'm going strictly with netflix with a US IP address. Primus unlimited download ISP. KABLAM!!!

With Netflix you don't get any of the current stuff (except for Netflix Originals). You also don't get Sens.

The Silfer Server wrote:

wprager wrote:

Cap'n Clutch wrote:Once my contract with Shaw is up I'm going strictly with netflix with a US IP address. Primus unlimited download ISP. KABLAM!!!

With Netflix you don't get any of the current stuff (except for Netflix Originals). You also don't get Sens.

But with a US IP address, you can get NHL Gamecentre Live, which will give him access to Ottawa games. I have a friend that does that and he swears by it!

EDIT: In that message i'm somewhat implying you can only get Gamecentre with a US IP, which is not accurate. The US IP allows you access to the Ottawa games. You can get NHL Gamecentre regardless of your IP. They'll just black out in-market games.

shabbs wrote:

The Silfer Server wrote:

wprager wrote:

Cap'n Clutch wrote:Once my contract with Shaw is up I'm going strictly with netflix with a US IP address. Primus unlimited download ISP. KABLAM!!!

With Netflix you don't get any of the current stuff (except for Netflix Originals). You also don't get Sens.

But with a US IP address, you can get NHL Gamecentre Live, which will give him access to Ottawa games. I have a friend that does that and he swears by it!

EDIT: In that message i'm somewhat implying you can only get Gamecentre with a US IP, which is not accurate. The US IP allows you access to the Ottawa games. You can get NHL Gamecentre regardless of your IP. They'll just black out in-market games.

You would also have to pay for NHL Gamecenter Live...

Live sports is the tough one... the rest you can probably download from anywhere.

wprager wrote:My old PVR died about 3 weeks ago (slow death over about a week). So I called it in, told them I tried everything, including re-formatting the drive, they said just bring it in. So I got the new 8642 PVR (since the upstairs one is the new HD box I'm all set up for Whole Home PVR.

Got my latest monthly bill and it's over $250 now. Looks like they are charging me $25/month for the PVR, even though I had the old one on a rent-free-for-life deal (the "life" being as long as I remained a customer, not the life of the PVR). There was also yet another $16 download fee as my kids insist on watching hours of Netflix, re-watching the same "Community" and "Arrested Development" episodes they've seen 2-3 times.

So yet another long telephone call is in order. My contract runs out in January (to avoid paying back the bundling charges -- although, really, if I refuse to pay, how will try to collect?) and Bell's Fibe TV should be available then.