OK, so my 2 years with Bell are up (actually 2 years were over in February) so I've been -- as Fagin said it -- reviewing my situation. I've been extremely dissatisfied with the internet access speed -- I believe this is mostly the terrible WiFi router built into Bell's modem, but the access speed of (claimed) 15 MB/s is also nothing to write home about (ah, takes me back to when a 14.4 Kbps modem was thought to be the theoretical maximum over copper). In addition to that, I've had several issues trying to record a third program when 2 were already scheduled. The PVR has 4 tuners so you'd think you can record three shows at once. Problem is that it automatically pads by 3 minutes (even if you are recording two shows one after the other on the same channel, it will use 2 tuners for 3 minutes); I haven't seen a way to change this behavior. Also, in order to implement the "Pause live TV" function they use an extra tuner for the remote set top box. So you're watching an HD channel on the TV upstairs, and the PVR is downstairs, so in order to allow you to pause live TV on the non-PVR box upstairs they actually use an HD tuner on the PVR. Or something like that.
Anyhow, I called up Rogers and they are offering me:
- Ignite Internet 150 Mbps down / 10 Mbps up (unlimited)
- Digital Plus package (as near as I could tell, all the channels I watch now are there)
- Shomi
- digital home phone with unlimited Canada-wide calling
- 2 year term, price guaranteed for the 2 years
- $146/month plus taxes
I think they also offered HBO+TMN for 2 months, and Game of Thrones is coming up, isn't it.
Called Bell, explained my situation with the modem and that I'm thinking of switching. This is what they offered:
- free upgrade to new Home Hub 2000 modem (stronger signal, longer reach, more features -- would finally be able to automatically control the kids' surfing times)
- upgrade to 25 Mbps service (I assume unlimited but would have to confirm; I think it was $30 extra w/o having three services with them, so if I cancel Bell Mobility as I'm planning they may not give it for free)
- same TV package as before
- same phone package as before (I think it's the same as Rogers, although I may have unlimited North America; but I rarely call the US so and add-on for 100 minutes would do)
- $178.86/month (it took her a good 5-7 minutes to get all those discounts for me
)
So I said, pardon me, but Rogers is offering me $146/month for a 150 Mbps service with the same TV/phone service. So she says let me look some more. This time it was at least 10 minutes and she was able to find me another $18 off, so $160.86/month.
Sounds like an easy decision. I just hope I don't regret it.
I've asked on DigitalHome.ca if Rogers has fixed the issues it had with the NextBox 2. I was told, no, the issues are still there. I find it hard to believe it could be any worse than NextBox 2, which became completely unusable (and made me miss my 8300HD terribly).
Is there anyone here who lived through the NetBox 2 and survived to NextBox 3? Is it really just as bad as before or did they at least fix the performance issues? I realize the UI is not as good on the Rogers box but, frankly, I don't use it all that much (once you've set up your weekly shows you mostly use just the PVR part of it).
Also, how is the wifi router that comes with Rogers nowdays? Can I set it up to control per-device internet usage?