The high-tech sector was great for the team in the late '90s. I worked for Newbridge and they had a double-suite, plus a 200-level box. They were giving tickets as team rewards or when trying to attract newgrads. Although Newbridge may have been the biggest in the area at the time, there were lots of others as well. Then Cisco and RIM came to town, tons of startups -- all the suites were spoken for. Then all of a sudden they stopped giving out tickets to employees and started giving them to various local charities -- most likely for the tax breaks. Then they got rid of the double suite and the level-200 box. That was across the board. Most companies either did not have the money any more or did not need to get tickets (since others weren't doing it).
Right around the same time as the high-tech was melted down the high-definition TV industry was taking off. Back in '94 when I was watching an SD signal on my 31" TV the difference between live and livingroom was huge. Sure, having replays or using tape-delay (via VCR) was nice, but you could barely make out the faces and names; now you can see the stitching on their nameplates.
They need to make live more attractive by dropping prices (parking lot, concessions, even tickets), improving the transportation to/from (more shuttles? packages for dinner+game to get people to arrive early and game+dessert to get people to leave later?)
A lot of issues will be resolved with the move downtown, for sure. I just hope they anticipate all the new issues and have solutions in place.